Centralized Relief Management for Veterinary Groups
The system of record for staffing workflows, workforce governance, and profitability insights across your network.
Relief Staffing, Centralized and Simplified
Serenity Vet gives you one connected system to control and optimize labor spend across the organization while giving each clinic the autonomy to manage its own schedule.
Gain group-wide visibility into staffing performance, costs, and utilization, with analytics that show the impact and profitability of relief coverage.
Your internal relief network operates on a single platform and a single subscription.
Built for Multi-Clinic Efficiency
Centralized Relief Network Management
Create an internal network of relief veterinarians across all your locations.
Each clinic can manage its own roster while sharing access to your group’s extended talent pool.
Corporate-Level Analytics
Track staffing utilization, shift fulfillment, and profitability across every clinic in real time.
Access clinic-level tools like the Profitability Calculator, Average Cost per Region, and AI Predictability Tool (U.S. only).
Predictable Subscription Billing
Replace unpredictable relief cost with simple monthly billing based on network size.
No placement or per-shift fees, just clarity and control.
Get Started in Three Simple Steps
Create Your Clinic Account
Start free for one vet and access scheduling, invoicing, and payment tools instantly.
Invite Your Relief Vets
Determine the optimal pay for relief shifts based on your clinic’s financials
Schedule, Pay, and Grow
Book shifts from your network (no service/commission fees) or the Serenity Relief Network; payments run automatically.
Why Veterinary Groups Choose Serenity
- Establish a centralized system of record for relief staffing across your organization
- Create workforce governance with full visibility into rates, spend, and staffing performance
- Automate invoicing and payments for relief services
- Reduce variability and improve operational efficiency with standardized processes and predictable staffing costs
Clinic Partner Spotlight
Frequently Asked Questions
Your questions answered – from scheduling shifts to payments and policies
How It Works & What to Expect
Serenity Vet is a software platform that helps veterinary clinics hire and coordinate relief veterinarians. Clinics can subscribe to use the platform to manage their own relief network with no platform fees, or hire veterinarians through the Serenity network. The system centralizes scheduling, payments, and related workflows, making relief coverage more organized and predictable. Serenity Vet facilitates these interactions and processes payments but does not employ veterinarians or oversee their services.
If you already work with relief vets, simply invite them to the platform and begin scheduling shifts and paying them through Serenity with no platform fees. If you hire a veterinarian through Serenity, you can add them to your clinic’s network after your first shift together. You can start free and manage one relief veterinarian at no cost.
Payments for veterinary relief services are securely processed via Stripe. Clinics are billed for the shift cost, Serenity Vet’s service fee, and any Stripe processing fees. Professionals receive payment within a few days of completing a shift, directly into the bank account they provide.
Yes. Serenity Vet may suspend or terminate accounts for violations of the User Agreement, such as providing false information, disregarding platform guidelines, attempting unauthorized transactions, or engaging in fraudulent or inappropriate behavior.
Serenity Vet prioritizes data security and adheres to a strict Privacy Policy. Personal information is used only for account management, payment processing, and service improvement. Aggregated or de-identified data may be used for analytics, ensuring personal details remain secure.
Yes. We don’t believe in locking anyone in – that’s why we don’t have contracts or placement fees. We simply ask that if a clinic and relief professional meet through Serenity, they continue scheduling their shifts on our platform.
Every relief veterinarian must provide accurate licensing information, maintain liability insurance, and deliver competent services. They are also required to avoid accepting payments outside the platform and maintain necessary liability insurance.
If you disagree with any updates to the User Agreement, you may stop using the platform. Continued use of the platform indicates acceptance of the updated terms.
Ensure your bank details in the platform are accurate and up-to-date. Serenity Vet processes payments promptly, but delays caused by incorrect information or banking systems are beyond its control.
Serenity Vet reserves the right to update or introduce new fees, including service or processing fees. Users will be notified of these changes, and it is their responsibility to review the updated fee structure.
Yes! Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit. Both options offer a flat $5 fee per transaction, reducing your typical credit card processing costs.
Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit, both for a flat $5 fee per transaction. This reduces the usual credit card processing fees, helping you save on payment costs. Simply add or update your payment method in your account settings.