Enterprise Staffing Solution for Veterinary Groups

Streamline Relief Scheduling Across Multiple Hospital Locations From One Platform

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Centralized Analytics

Access comprehensive analytics across all locations.

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Monthly Billing

Simplified monthly billing for all services.

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White-labeled Internal Solution

Custom-branded platform for your organization.

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Negotiation Tool

Equip managers with rate allowances based on the financials.

veterinary relief shifts

Serenity Vet For Veterinary Groups

Manage staffing across your entire hospital network with Serenity Vet. Our platform integrates with your brand, creating a consistent staffing experience across all your locations while centralizing the process under your brand identity.

Access comprehensive analytics to track staffing patterns and costs across your network, equip location managers with financial guidance for rate negotiations, and streamline operations with convenient monthly billing. Our white-labeled solution transforms relief staffing from a recurring challenge into a strategic advantage for multi-location veterinary organizations.Β 

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Frequently Asked Questions

Your questions answered – from scheduling shifts to payments and policies

How It Works & What to Expect

What is the Serenity Vet platform, and how does it work?

Serenity Vet is a digital marketplace connecting veterinary professionals with clinics, hospitals, and practices seeking temporary staffing. Clinics post available shifts, and professionals apply for those that match their preferences. Serenity Vet facilitates these connections and handles payments but does not employ the professionals or oversee their services.

How does payment processing work?

Payments for veterinary relief services are securely processed via Stripe. Clinics are billed for the shift cost, Serenity Vet’s service fee, and any Stripe processing fees. Professionals receive payment within a few days of completing a shift, directly into the bank account they provide.

Can Serenity Vet suspend or terminate accounts?

Yes. Serenity Vet may suspend or terminate accounts for violations of the User Agreement, such as providing false information, disregarding platform guidelines, attempting unauthorized transactions, or engaging in fraudulent or inappropriate behavior.

How does Serenity Vet protect my information?

Serenity Vet prioritizes data security and adheres to a strict Privacy Policy. Personal information is used only for account management, payment processing, and service improvement. Aggregated or de-identified data may be used for analytics, ensuring personal details remain secure.

Can I continue to use Roo and other relief services if I sign up with Serenity Vet?

Yes, all we ask is if the relief professional and clinic connected through Serenity Vet that those two parties continue booking on our platform.

What are the responsibilities of professionals using the platform?

Every relief veterinarian must provide accurate licensing information, maintain liability insurance, and deliver competent services. They are also required to avoid accepting payments outside the platform and maintain necessary liability insurance.

What if I disagree with changes to the User Agreement?

If you disagree with any updates to the User Agreement, you may stop using the platform. Continued use of the platform indicates acceptance of the updated terms.

What should I do if my payment is delayed?

Ensure your bank details in the platform are accurate and up-to-date. Serenity Vet processes payments promptly, but delays caused by incorrect information or banking systems are beyond its control.

How does Serenity Vet handle fee changes?

Serenity Vet reserves the right to update or introduce new fees, including service or processing fees. Users will be notified of these changes, and it is their responsibility to review the updated fee structure.

What Our Veterinarians Say

Sarah_Hall
Serenity Vet is simple to navigate and lets me quickly determine the most I can pay for a locum while staying profitable β€” something other platforms don’t offer and a must-have feature for any clinic manager. For managing multiple clinics, Serenity Vet keeps things efficient and stress-free!
veterinarian
I love the flexibility Serenity Vet offers. I can set my own schedule and negotiate rates that match my expertise.
veterinarian
Being able to negotiate my rates directly through the platform is a huge benefit. Serenity Vet ensures I’m fairly compensated for every shift.
veterinarian
Serenity Vet helps me stay organized, get paid quickly, and maintain control over my shifts.
veterinarian
It gives me control over my schedule without the hassle.
veterinarian
It’s easy to use and keeps everything organized.