The Best Veterinary Relief Platform

The Operating System for Veterinary Relief Staffing

Manage your relief veterinarians in one place — scheduling, payments, and performance insights.

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Finally, Relief Staffing Without the Headaches

invite relief vets

Build & Manage Your Relief Network

  • Invite Your Own Relief Vets – Add your relief vets with one click.
  • Dual Access – Book from your own network with no fee, or from the Serenity Relief Network.
  • Custom Rates & Bonuses – Set your own price per shift, and optional production bonuses for each vet.
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Automate Operations

  • Profitability Calculator – Know your margins before posting any shift.
  • Shift Scheduling & Auto-booking – See your network’s availability and instantly fill shifts.
  • Automated Invoicing & Payments – Serenity Vet handles invoicing for all completed shifts: fast, accurate, compliant.
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Predict & Optimize

  • AI Predictability Tool – Know how likely your shift will fill and how to improve it.
  • Average Rates in Area – See what similar clinics pay, based on live data.
  • No Placement Fee – If you decide to hire a Serenity relief vet permanently, we don’t charge a placement fee.
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One Platform to Run All Your Relief Staffing

The hardest part of relief staffing isn’t finding new vets. It’s managing your existing network efficiently while keeping access to external sources when you need them.

Serenity Vet gives you the tools to schedule shifts, handle invoicing, and maintain relationships with your existing relief vets, while also connecting you with new skilled professionals when you need to expand your network.

Streamline your relief workflows with centralized scheduling, profitability tools, and automated payments.
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Get Started Today

Get Started in Three Simple Steps

1

Create Your Clinic Account

Start free for one vet and access scheduling, invoicing, and payment tools instantly.

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2

Invite Your Relief Vets

Determine the optimal pay for relief shifts based on your clinic’s financials

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3

Schedule, Pay, and Grow

Book shifts from your network (no service/commission fees) or the Serenity Relief Network; payments run automatically.

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Clinic Shift Profitability Calculator

Enter your numbers to calculate the profitable pay range for a relief shift and see your potential margins for the day.

Make cost-effective decisions while offering competitive rates for relief shifts!

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Ready to try Serenity Vet?

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Frequently Asked Questions

Your questions answered – from scheduling shifts to payments and policies

How It Works & What to Expect

What is the Serenity Vet platform, and how does it work?

Serenity Vet is a software platform that helps veterinary clinics hire and coordinate relief veterinarians. Clinics can subscribe to use the platform to manage their own relief network with no platform fees, or hire veterinarians through the Serenity network. The system centralizes scheduling, payments, and related workflows, making relief coverage more organized and predictable. Serenity Vet facilitates these interactions and processes payments but does not employ veterinarians or oversee their services.

How does the subscription work?

If you already work with relief vets, simply invite them to the platform and begin scheduling shifts and paying them through Serenity with no platform fees. If you hire a veterinarian through Serenity, you can add them to your clinic’s network after your first shift together. You can start free and manage one relief veterinarian at no cost.

How does payment processing work?

Payments for veterinary relief services are securely processed via Stripe. Clinics are billed for the shift cost, Serenity Vet’s service fee, and any Stripe processing fees. Professionals receive payment within a few days of completing a shift, directly into the bank account they provide.

Can Serenity Vet suspend or terminate accounts?

Yes. Serenity Vet may suspend or terminate accounts for violations of the User Agreement, such as providing false information, disregarding platform guidelines, attempting unauthorized transactions, or engaging in fraudulent or inappropriate behavior.

How does Serenity Vet protect my information?

Serenity Vet prioritizes data security and adheres to a strict Privacy Policy. Personal information is used only for account management, payment processing, and service improvement. Aggregated or de-identified data may be used for analytics, ensuring personal details remain secure.

Can I continue to use Roo and other relief services if I sign up with Serenity Vet?

Yes. We don’t believe in locking anyone in – that’s why we don’t have contracts or placement fees. We simply ask that if a clinic and relief professional meet through Serenity, they continue scheduling their shifts on our platform.

What are the responsibilities of professionals using the platform?

Every relief veterinarian must provide accurate licensing information, maintain liability insurance, and deliver competent services. They are also required to avoid accepting payments outside the platform and maintain necessary liability insurance.

What if I disagree with changes to the User Agreement?

If you disagree with any updates to the User Agreement, you may stop using the platform. Continued use of the platform indicates acceptance of the updated terms.

What should I do if my payment is delayed?

Ensure your bank details in the platform are accurate and up-to-date. Serenity Vet processes payments promptly, but delays caused by incorrect information or banking systems are beyond its control.

How does Serenity Vet handle fee changes?

Serenity Vet reserves the right to update or introduce new fees, including service or processing fees. Users will be notified of these changes, and it is their responsibility to review the updated fee structure.

Are ACH/Pre-Authorized Debit payment options available?

Yes! Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit. Both options offer a flat $5 fee per transaction, reducing your typical credit card processing costs.

How does ACH/Pre-Authorized Debit payment work?

Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit, both for a flat $5 fee per transaction. This reduces the usual credit card processing fees, helping you save on payment costs. Simply add or update your payment method in your account settings.

What Our Veterinarians Say

Sarah Hall
Serenity Vet is simple to navigate and lets me quickly determine the most I can pay for a locum while staying profitable — something other platforms don’t offer and a must-have feature for any clinic manager. For managing multiple clinics, Serenity Vet keeps things efficient and stress-free!
lindsay
What sets Serenity Vet apart is how it benefits both the clinic and the locum—offering flexible compensation models (including production bonus!), an easy-to-navigate schedule, and full transparency into shift availability, all without the need to manually submit invoices.

From a clinic perspective, it’s been a game-changer for onboarding, schedule updates, and ensuring prompt payments.
veterinarian
Being able to negotiate my rates directly through the platform is a huge benefit. Serenity Vet ensures I’m fairly compensated for every shift.
veterinarian
Serenity Vet helps me stay organized, get paid quickly, and maintain control over my shifts.
veterinarian
It gives me control over my schedule without the hassle.
veterinarian
It’s easy to use and keeps everything organized.