The Best Veterinary Relief Platform

The Complete Veterinary Relief Management Platform

Manage your existing relief vets and connect with new ones when needed, all inside one subscription-based platform.

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One Platform to Run All Your Relief Staffing

The hardest part of relief staffing isn’t finding new vets. It’s managing your existing network efficiently while keeping access to external sources when you need them.

Serenity Vet gives you the tools to schedule shifts, handle invoicing, and maintain relationships with your existing relief vets, while also connecting you with new skilled professionals when you need to expand your network.

Stay in control of your staffing with transparent pricing, profitability tools, and streamlined payment processing.

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Finally, Relief Staffing Without the Headaches

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Build & Manage Your Relief Network

  • Invite Your Own Relief Vets – Add your relief vets with one click.
  • Dual Access – Book from your own network with no fee, or from the Serenity Relief Network.
  • Custom Rates & Bonuses – Set hourly rates and optional production bonuses for each vet.
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Automate Operations

  • Profitability Calculator – Know your margins before posting any shift.
  • Shift Scheduling & Auto-booking (future ready) – See your network’s availability and instantly fill shifts.
  • Automated Invoicing & Payments – Serenity Vet handles invoicing for all completed shifts: fast, accurate, compliant.
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Predict & Optimize

  • AI Predictability Tool – Know how likely your shift will fill and how to improve it.
  • Average Rates in Area – See what similar clinics pay, based on live data.
  • No Placement Fee – If you decide to hire a Serenity relief vet permanently, we don’t charge a placement fee.

Get Started in Three Simple Steps

1

Create Your Clinic Account

Start free for one vet and access scheduling, invoicing, and payment tools instantly.

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2

Invite Your Relief Vets

Determine the optimal pay for relief shifts based on your clinic’s financials

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3

Schedule, Pay, and Grow

Book shifts from your network (no service/commission fees) or the Serenity Relief Network; payments run automatically.

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Clinic Shift Profitability Calculator

Enter your numbers to calculate the profitable pay range for a relief shift and see your potential margins for the day.

Make cost-effective decisions while offering competitive rates for relief shifts!

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Ready to try Serenity Vet?

Sign Up Today!

Frequently Asked Questions

Your questions answered – from scheduling shifts to payments and policies

How It Works & What to Expect

What is the Serenity Vet platform, and how does it work?

Serenity Vet is a digital marketplace connecting veterinary professionals with clinics, hospitals, and practices seeking temporary staffing. Clinics post available shifts, and professionals apply for those that match their preferences. Serenity Vet facilitates these connections and handles payments but does not employ the professionals or oversee their services.

How does payment processing work?

Payments for veterinary relief services are securely processed via Stripe. Clinics are billed for the shift cost, Serenity Vet’s service fee, and any Stripe processing fees. Professionals receive payment within a few days of completing a shift, directly into the bank account they provide.

Can Serenity Vet suspend or terminate accounts?

Yes. Serenity Vet may suspend or terminate accounts for violations of the User Agreement, such as providing false information, disregarding platform guidelines, attempting unauthorized transactions, or engaging in fraudulent or inappropriate behavior.

How does Serenity Vet protect my information?

Serenity Vet prioritizes data security and adheres to a strict Privacy Policy. Personal information is used only for account management, payment processing, and service improvement. Aggregated or de-identified data may be used for analytics, ensuring personal details remain secure.

Can I continue to use Roo and other relief services if I sign up with Serenity Vet?

Yes, all we ask is if the relief professional and clinic connected through Serenity Vet that those two parties continue booking on our platform.

What are the responsibilities of professionals using the platform?

Every relief veterinarian must provide accurate licensing information, maintain liability insurance, and deliver competent services. They are also required to avoid accepting payments outside the platform and maintain necessary liability insurance.

What if I disagree with changes to the User Agreement?

If you disagree with any updates to the User Agreement, you may stop using the platform. Continued use of the platform indicates acceptance of the updated terms.

What should I do if my payment is delayed?

Ensure your bank details in the platform are accurate and up-to-date. Serenity Vet processes payments promptly, but delays caused by incorrect information or banking systems are beyond its control.

How does Serenity Vet handle fee changes?

Serenity Vet reserves the right to update or introduce new fees, including service or processing fees. Users will be notified of these changes, and it is their responsibility to review the updated fee structure.

Are ACH/Pre-Authorized Debit payment options available?

Yes! Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit. Both options offer a flat $5 fee per transaction, reducing your typical credit card processing costs.

How does ACH/Pre-Authorized Debit payment work?

Clinics in the U.S. can now pay via ACH, and Canadian clinics can use Pre-Authorized Debit, both for a flat $5 fee per transaction. This reduces the usual credit card processing fees, helping you save on payment costs. Simply add or update your payment method in your account settings.

What Our Veterinarians Say

Sarah_Hall
Serenity Vet is simple to navigate and lets me quickly determine the most I can pay for a locum while staying profitable — something other platforms don’t offer and a must-have feature for any clinic manager. For managing multiple clinics, Serenity Vet keeps things efficient and stress-free!
lindsay
What sets Serenity Vet apart is how it benefits both the clinic and the locum—offering flexible compensation models (including production bonus!), an easy-to-navigate schedule, and full transparency into shift availability, all without the need to manually submit invoices.

From a clinic perspective, it’s been a game-changer for onboarding, schedule updates, and ensuring prompt payments.
veterinarian
Being able to negotiate my rates directly through the platform is a huge benefit. Serenity Vet ensures I’m fairly compensated for every shift.
veterinarian
Serenity Vet helps me stay organized, get paid quickly, and maintain control over my shifts.
veterinarian
It gives me control over my schedule without the hassle.
veterinarian
It’s easy to use and keeps everything organized.