The Best Veterinary Relief Platform

New Brunswick’s Veterinary Locum Platform.

Clinics schedule, book and pay their locum vets in one place. Locum vets find shifts, set their rates and get paid quickly.

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Your relationships stay yours

Clinics and locum vets who already work together keep booking through Serenity with no per-shift fee.

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Invoicing runs itself

Every completed shift is invoiced automatically.

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Payment arrives quickly

Funds are processed shortly after the shift ends.

Serenity works for both sides of the shift

Finally, Locum Staffing Without the Headaches

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Build & Manage Your Network

  • Invite Your Own Locum Vets – Add your relief vets with one click.
  • Dual Access – Book from your own network with no fee, or from the Serenity Relief Network.
  • Custom Rates & Bonuses – Set hourly rates and optional production bonuses for each vet.
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Automate Operations

  • Profitability Calculator – Know your margins before posting any shift.
  • Shift Scheduling & Auto-booking (future ready) – See your network’s availability and instantly fill shifts.
  • Automated Invoicing & Payments – Serenity Vet handles invoicing for all completed shifts: fast, accurate, compliant.
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Predict & Optimize

  • AI Predictability Tool – Know how likely your shift will fill and how to improve it.
  • Average Rates in Area -See what similar clinics pay, based on live data.
  • No Placement Fee – If you decide to hire a relief vet permanently, we don’t charge a placement fee.

All-in-One Tools to Build and Grow Your Relief Career

Build Lasting Connections

  • Accept invitation from the Clinic Networks – Get added directly by trusted hospitals and stay connected for future work.
  • Autobooking (Coming Soon) – Let your favorite clinics instantly rebook you for open shifts.
  • No Placement Fees – If a clinic hires you full-time, Serenity never charges extra.
  • Invite Clinics to Your Network – Bring the clinics you already work with onto the platform and eliminate marketplace fees for better rates.

Simplify the Business Side

  • Automatic Invoicing & Fast Payments – Get paid automatically for completed shifts.
  • Tax & Mileage Tools (Coming Soon) – See your network’s availability and instantly fill shifts.
  • Overtime Tracking – Log extra hours right in the app and get paid for every one.

Plan, Earn, and Grow

  • AI Predictability Tool – See average local pay and likelihood of acceptance before negotiating your next shift (available in the United States).
  • Negotiation Tool – Counter or accept offers easily. Your rate, your choice.
  • Production Bonuses – Earn more when your performance drives clinic success.

Frequently Asked Questions

Your questions answered – from scheduling shifts to payments and policies.

How It Works & What to Expect

How does payment processing work?

Payments are securely processed via Stripe. Clinics are billed for the shift cost, Serenity Vet’s service fee, and any Stripe processing fees. Locum vets receive payment within a few days of completing a shift, directly into the bank account they provide.

Can Serenity Vet suspend or terminate accounts?

Yes. Serenity Vet may suspend or terminate accounts for violations of the User Agreement, such as providing false information, disregarding platform guidelines, attempting unauthorised transactions, or engaging in fraudulent or inappropriate behaviour.

How does Serenity Vet protect my information?

Serenity Vet prioritises data security and adheres to a strict Privacy Policy. Personal information is used only for account management, payment processing, and service improvement. Aggregated or de-identified data may be used for analytics, ensuring personal details remain secure.

Can I continue to use Roo and other relief services if I sign up with Serenity Vet?

Yes, all we ask is if the professional and clinic connected through Serenity Vet that those two parties continue booking on our platform.

What are the responsibilities of professionals using the platform?

Every locum veterinarian must provide accurate licensing information, maintain liability insurance, and deliver competent services. They are also required to avoid accepting payments outside the platform and maintain necessary liability insurance.

What if I disagree with changes to the User Agreement?

If you disagree with any updates to the User Agreement, you may stop using the platform. Continued use of the platform indicates acceptance of the updated terms.

What should I do if my payment is delayed?

Ensure your bank details in the platform are accurate and up-to-date. Serenity Vet processes payments promptly, but delays caused by incorrect information or banking systems are beyond its control.

How does Serenity Vet handle fee changes?

Serenity Vet reserves the right to update or introduce new fees, including service or processing fees. Users will be notified of these changes, and it is their responsibility to review the updated fee structure.

Are ACH/Pre-Authorized Debit payment options available?

Canadian clinics can pay by credit card or pre-authorized debit. The transaction fee is a flat 3.77% either way, so the payment method doesn’t change what a shift costs. Add or update your payment method in your account settings.