Maximize the Value of Your Relief Staffing — 5 Steps You Can Take Now

Webinar: Maximize the Value of Your Relief Staffing — 5 Steps You Can Take Now

We recently co-hosted a live webinar with our friends at Digitail and Galaxy Vets, and if you missed it, the recording is now available

Relief staffing is one of the largest line items on a clinic’s P&L, and how you manage it has a direct impact on revenue, team stability, and patient care. In this session, we dug into the practical side of building relief operations that are consistent, financially sustainable, and good for everyone involved.

What we covered

  • How relief efficiency affects your revenue — the direct link between shift fulfillment and clinic profitability.
  • Building more consistent staffing operations — frameworks for centralizing workflows and reducing last-minute scrambles.
  • Stronger clinic–relief vet partnerships — practical ways to attract, retain, and collaborate with top-performing relief veterinarians.
  • Where technology fits in — how tools can help automate processes and improve the experience for both clinics and relief vets.

About the speakers

The session featured Sebastian Gabor (CEO, Digitail), Dr. Andrew Ciccolini (Co-Founder, Serenity Vet), and Dr. Ivan Zak (CEO, Galaxy Vets), bringing together perspectives from technology, practice operations, and veterinary leadership.

Watch the recording

Missed the live session? You can watch the full recording at the link below! It’s free and available on demand.

Dr. Andrew Ciccolini
Co-founder, Serenity Vet
Dr. Andrew Ciccolini, DVM, has over 13 years of experience in veterinary medicine, including leadership as Medical Director in nonprofit and academic settings. He also served in the U.S. Army, where he gained extensive experience managing veterinary operations and teams. As Co-Founder of Serenity Vet, Andrew helps build tools that connect relief veterinarians with clinics, promoting fair compensation, flexible scheduling, and predictable income. He draws on his medical, operational, and leadership background to help practices run more efficiently and sustainably.